Terms and Conditions - Garden Decking Service
Welcome to our Garden Decking Service. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of our garden decking services. By hiring us, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Our Garden Decking Service offers the design, installation, and maintenance of garden decks. Services include:
- Design Consultation: Assessing your garden space and providing design options.
- Material Selection: Guiding you in choosing suitable decking materials.
- Installation: Professional installation of the decking structure.
- Maintenance: Offering regular maintenance services to ensure longevity.
3. Booking and Scheduling
3.1 Booking Process
To avail our services, customers must complete the booking process through our designated channels. This includes providing necessary information and agreeing to the estimated costs.
3.2 Scheduling
Once booked, we will schedule services at mutually agreed times. While we strive to adhere to schedules, unforeseen circumstances may cause delays.
4. Pricing and Payment
4.1 Pricing
Our pricing is based on the scope of the project, materials chosen, and labor required. A detailed quotation will be provided before commencing work.
4.2 Payment Terms
Payment is due in installments as outlined in the quotation. Final payment is required upon completion of the project unless otherwise agreed.
5. Cancellation and Refunds
5.1 Cancellation Policy
Clients may cancel services up to 48 hours before the scheduled start time without penalty. Cancellations made within 48 hours may incur a cancellation fee.
5.2 Refunds
Refunds, if applicable, will be processed within 14 business days following the cancellation, excluding any non-refundable deposits.
6. Client Responsibilities
The client agrees to:
- Provide accurate information regarding the garden space and desired decking.
- Ensure access to the property during scheduled service times.
- Obtain any necessary permits or approvals required for decking installation.
- Communicate any changes or concerns promptly.
7. Service Provider Obligations
We commit to:
- Deliver services with due skill, care, and professionalism.
- Use materials that meet industry standards.
- Adhere to agreed-upon schedules and timelines.
- Maintain open communication with the client throughout the project.
8. Warranty
Our services come with a warranty that covers defects in workmanship and materials for a period specified in the service agreement. This warranty does not cover damages resulting from misuse, neglect, or external factors beyond our control.
9. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the services rendered.
10. Dispute Resolution
In the event of any disputes arising from our services, both parties agree to attempt resolution through negotiation and mediation before pursuing legal action.
11. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be used solely for service provision and will not be shared with third parties without your consent.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients through appropriate channels. Continued use of our services after such modifications constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which the services are provided. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the courts in that region.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These terms constitute the entire agreement between the client and our Garden Decking Service, superseding all prior agreements and understandings.